Frequently Asked Questions
+ Where is The Power Move LLC located?
We are located in San Antonio Tx.
+ How can I contact The Power Move LLC?
The Power Move LLC can be contacted via email and on their social media outlets. Please see hyperlinked social icons at the bottom of all our webpages or if you would like, email us;
+ Does The Power Move LLC have a physical location?
No; The Power Move LLC does not have a physical location currently however, it is coming soon!
+ What is The Power Move LLC Return Policy?
ALL SALES ARE FINAL is the Power Move LLC Return Policy. Should you have any questions or concerns, please contact customer support via email.
Click Here To View Our Terms & Conditions | Returns & Exchanges
+ Can I cancel my order from The Power Move?
No. All orders that have processed payment are final. All customers will receive an automated email to confirm that their purchase has been processed.
Click Here To View Our Terms & Conditions | Shipping & Handling
+ Does The Power Move ship?
Yes. We ship to all physical addresses in the United States including P.O. Boxes & APO/FPO Boxes.
+ How long does shipping normally take?
Delivery times vary depending on the location.
+ What Shipping Carrier does The Power Move LLC use?
The Power Move LLC utilizes the following shipping carriers; UPS, USPS & FedEx
+ When do Pre-Orders ship?
Pre-Orders ship out the following business day after the release of the item you ordered.
+ Once I place my order, how long will it take to receive my package(s)?
Shipping times may vary during high volume seasons. Before your order is shipped, it must be processed. Allow 2-4 business days (not including holidays and weekends) for processing. Standard shipping takes 3-5 business days.
+ How does local pick-up work?
When your order is ready for local pick-up we will send you a link to our scheduler via the email you provided. The scheduling link will allow you to select a pick-up location and time.
+ Which form of payments does The Power Move LLC accept?
The Power Move LLC currently accepts all major credit/debit cards for all orders.
+ Does The Power Move LLC ship to international addresses?
Not at this time. Please continue to check back with us as this may change in the near future.
+ How much does shipping cost?
Shipping costs vary based on the location of where the order is being shipped to.
+ How do I Pre-Order products from The Power Move LLC?
All Pre-Orders are GUARANTEED. The process is easy, click on the Pre-Order Page and select the item you would like to order and complete the purchase. Once you have completed the purchase, you will receive an automated payment/order confirmation email.
+ How can I determine which shoe size to order?
We advise that you review the original manufacturers sizing guide.
